Warranty Information

Warranty Cover

  • Warranty does not apply when the damage caused is due to other factors like mishandling, abuse, accident, or failure to follow operating instructions.
  • Viking warrants that its products are free from all defects in material and workmanship for the warranty period under normal usage.

Warranty Life

  • Unless mentioned otherwise, the warranty period lasts for 2 years from the date of the original sale.
  • For electrical or electronic goods the default warranty period is one year.

Warranty Claim

  • Viking does not process replacements or refunds directly to the customer. Contact the retailer/store/ reseller for the same.
  • In case the retailer does not exist or if the product is out of stock contact
  • Email: viking@vikingindia.com
  • Phone: +91 -181- 5074100, 2604100, 2604200

Warranty Action

  • Once the product is confirmed to be defective by Viking, the company will either repair (or authorize the repair), replace or refund the purchase price of the product. A decision once issued shall be considered final.

Warranty Waive-off

  • Failure to provide evidence of purchase will waive off the claims made by the purchaser during the warranty period.

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